Shipping

All orders are made to order and shipped with tracked shipping. We ship world wide and offer standard and courier shipping.

Shipping

Processing time:

All orders are hand made to order and sent out within 1-2 business days.

Shipping times:

Destination Standard shipping Express/Courier
United States 6-14 business days
Free on orders over $120 USD

1-4 business days 
Free on orders over $220 USD
Australia 2-8 business days

1-4 business days
Free on orders over $99 AUD 
Everywhere else 6-28 business days

1-4 business days 

 

We'll do our best to meet these shipping estimates but can't guarantee them. Actual shipping time can take longer due to custom and/or COVID-19 delays which are out of our control.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

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Shipping FAQs

Yes! You can get free shipping on all US orders over $120. Discount is automatically applied at checkout.

All parcels are tracked. You'll receive tracking information via email once your order has dispatched. You can also track your order in your order tracking portal.

Buyers are responsible for any customs and import taxes that may apply.

We individually present each jewellery item in it's own Luna Tide branded jewellery box along with a fact card about the crystal and jewellery care instructions. The jewellery box is then sealed in a biodegradable bag to protect it from the elements. Your order arrives protected in a recyclable paper padded mailer.