Shipping

All orders are made to order and shipped with tracked shipping from Gold Coast, Australia. We ship world wide and offer standard, express and courier shipping.

All orders are handmade to order and are dispatched within 1-2 business days.

Shipping

Domestic standard shipping usually takes 1-8 business days* from dispatch date depending on how remote you are and 3-21 business days* for international orders.

Processing time:

All orders are hand made to order and send out within 1-2 business days.

Shipping times:

Destination Standard shipping Express/Courier
Australia 2-8 business days

1-4 business days
Free on orders over $100 AUD 
United States 6-14 business days
Free on orders over $110 USD

1-4 business days 
Free on orders over $220 USD 
Everywhere else 6-28 business days

1-4 business days 

 

We'll do our best to meet these shipping estimates but can't guarantee them. Actual shipping time can take longer due to custom and/or COVID-19 delays which are out of our control.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

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Shipping FAQs

Yes! You can get free express shipping on all AU orders over $100. Discount is automatically applied at checkout.

All orders are made to order and shipped from Gold Coast, Queensland, Australia. Sometimes we have ready to ship stock of some designs available in the UK & USA and in those cases we'll ship the item from the warehouse closest to you.

Please view our shipping info to get the most accurate shipping and processing times.

If you've opted for tracked shipping you'll receive tracking information via email once your order has dispatched.

All international buyers are responsible for any customs and import taxes that may apply. By law we are required to declare the correct amount on the customs declare form.

We individually present each jewellery item in it's own Luna Tide branded jewellery box along with a fact card about the crystal and jewellery care instructions. The jewellery box is then sealed in a biodegradable bag to protect it from the elements. Your order arrives protected in a recyclable paper padded mailer.

Bracelets

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Earrings

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Necklaces

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